Does Ross Dress For Less Fire You For Your Register Being 100 Dollars Short

Online help

Orders

one. How do I identify an order?

To place your order, only follow the steps as shown below:
one. Become to the item page.
ii. Choose your preferred color and size (if applicative).
iii. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout folio.
6. If you're a registered customer, sign in showtime. If yous're a new customer, checkout as invitee now.
7. Fill up out all shipping and payment information.
eight. Click "Place Club"
You'll be taken to a confirmation page that will requite you an order number and you volition be emailed a confirmation once the payment has processed. Delight be sure to read all emails from us advisedly.
If you need farther guidance or run into any bug when placing your order, please Contact The states, and we'll get back to you as shortly every bit possible."

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2. I ordered a standard-size dress, not a custom-made 1. Why is information technology taking so long?

All of our dresses are made to guild, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product folio.
If you've already placed an guild, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for farther aid.

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3. How can I track my club condition?

i. You tin log in our website with your electronic mail and runway your order condition in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, yous could just use "look up a single order" part to track your lodge. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "club condition"
iii). Enter your Social club Number and Email Accost to see your lodge details.

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4. When will I receive my lodge?

One time you identify an social club, it will take united states of america some time to either process or make the requested items before the social club ships out to you lot.
Estimated Receiving Fourth dimension = Processing Fourth dimension + Shipping Time
Before placing an order, you can check the specific processing time on Each Product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes iii-half dozen days for the shipment. The standard aircraft takes 5-8 days. The super save shipping (merely for orders of accessories valued less than $50) takes xv-thirty days for the shipment. The sooner y'all place an guild, the sooner we get-go preparing your particular(s).
If you've already placed an lodge, your estimated delivery date is in your Order Confirmation email. Or you can find information technology on the Order Details folio via this link.
One time your club has been shipped, we volition email yous a confirmation and tracking number with updated commitment information. Alternatively, you can call back the tracking number on the society details folio via this link.
If your estimated commitment date has passed and you order hasn't been delivered, please Contact Us for further aid.

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Product

1. What is the all-time fashion to choose my size?

Please kindly refer to our Size Nautical chart to choose the right size.
If your measurements align with our size nautical chart, I suggest you choose standard size.
If your measurements cannot exist found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Volition my particular be exactly the same color every bit what is shown on your website?

Our color charts online have been adapted to display colour as shut equally possible to the colour of the bodily fabrics. Nevertheless, camera resolution and figurer monitors tin mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you become. We suggest y'all guild a cloth swatch to view colors in person.

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3. Could nosotros go color swatches to see what the colors await like in reality?

4. How can I make certain all of my dresses are the same colour?

Color consistency is of the utmost importance of course. However, at that place is a chance that in that location will be slight variations if dresses in same colour submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at unlike times might be slightly different.
You demand to order all dresses inside 24 hours and contact usa to tell the states all the apparel should exist in the same color. And so, all the dresses will exist cut from the same bolt of fabric to make sure they come up in the exact aforementioned color.
After 24 hours, we cannot guarantee any late orders will be included in the aforementioned dye lot as the residue of your party.
Keep in heed that screen resolutions tin can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free aircraft) beforehand so you lot can meet the truthful color quality of each fabric in person. Delight note that different types of fabrics do accept the dye differently, and will not lucifer perfectly.

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5. Can I change the design of a dress?

Currently we can simply add together spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Payment

1. What methods of payment do you accept?

You tin use any of the payment methods listed below to pay for your order. Nosotros take your security very seriously, therefore your details are rubber with u.s..
Please run into below the payment methods we accept:
*Please annotation, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your land, you will run into this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your banking company, and provide the information well-nigh our business relationship (you lot can observe this on the gild details page).
Later you transfer your coin, please inform us of which method you utilise, sender name, transaction ID and the transaction corporeality as well as the country you lot transfer the money from. Yous can likewise choose to chat now or e-mail us.

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3. How tin I change payment methods?

If yous have an unpaid social club and want to use a different payment method, it's easy:
1. Sign into 'My Business relationship' and click 'My Orders' in the upper right corner.
ii. Click on the unpaid order y'all want to consummate payment on.
3. Click 'Edit Order' and select your desired payment method, and and then proceed to pay.

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Delivery

1. Where/What countries do y'all ship to?

We send worldwide to nearly every country across the globe, roofing Northward and South America, Europe, Asia, Africa, Oceania, and more.
We use the services of major, trusted international carriers to ensure your parcel arrives at your destination safely and securely.
If your aircraft destination is non available at checkout, please just Contact The states.

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2. What aircraft methods do y'all offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for nearly of the countries that we ship to. In one case you've entered your shipping address, you'll exist able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and commitment service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers tin besides place a test guild to bank check the total toll.

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iii. What if I need to change my shipping address?

Yes, you lot can change the shipping address Before Shipment. Please Contact Usa. We will correct your shipping address and send you lot a confirmation electronic mail equally before long as possible.
While we can no longer brand any changes to your address, if your package is existence shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you lot can place a new one every bit you want and put in the correct details. Unpaid orders volition be cancelled automatically in five days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the aircraft method, if you put all items in the cart and get to checkout, you volition see the shipping costs, which are automatically calculated by the system.

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Returns

1. What is your return policy?

JJ'south Firm will consequence a total refund including tax and shipping for whatsoever damaged, lacking, or mis-shipped items. If your item arrives damaged or defective, delight accomplish out to our Client Service team directly for assistance with processing your return.
Please proceed in listen that all dresses are uniquely made to order to go along costs depression for our customers. We also understand that colors on your computer screen can be a piddling different to how they appear in person. For these reasons, nosotros encourage yous to order a Swatch (gratuitous shipping) to help y'all decide.
FOR ALL RETURNS:
JJ's Business firm will only issue 1 prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to transport and any aircraft materials on additional returns. Considering of this, we recommend returning all unwanted items at in one case.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ'due south House will issue a full refund of the cost of the returned product if you lot are not satisfied with your item(southward). Contact our Customer Service to initiate the render procedure inside xiv days upon receiving your particular(southward). The item must be returned in its original condition (if eligible per the render policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags fastened. We cannot process the return of any faulty particular.
* Original shipping fee & return aircraft fee volition not be refunded.
* Equally all items (including standard size) are made-to-social club, we cannot beget to have the 'buy-many-keep-one' purchase. Our customer service team may abolish an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ'south Firm, we understand that y'all may want the clothes to platonic fit! To help you lot out, we offer custom sizing on most of our dresses. Custom sizing takes the aforementioned corporeality of time to make and transport to you!
A few things to remember nearly custom dresses:
Custom dresses are made specifically to the measurements y'all provide (bust, waist, hips, tiptop, and hollow-to-flooring). That means no one else will be able to wear that apparel once it's fabricated. Because of this, we are unable to have any returns on custom dresses. Please double check your measurements and color choice earlier ordering.
We understand that sometimes small alterations are needed, nosotros offer limited alterations reimbursement for only our custom sizes. Simply send the states a pic of your receipt from the tailor and your order number and we'll exercise the remainder! Yes, information technology really is that piece of cake!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal intendance items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene problems in that location are no returns/exchanges.
FOR ALL SAMPLE Sale ITEMS:
All Sample Sale items are concluding sale. No returns, no refunds, no exchages.
Exchange POLICY
Nosotros do not offer an exchange service for any products at this fourth dimension. Because all items are made-to-order, we do non take prepare-fabricated dresses or products that can exist shipped in commutation for your returned items. You lot will demand to render unwanted items (if eligible per the return policy), then place a new order for the replacement items. All new orders are bailiwick to the current production period.
HOW TO Render
1. Submit a render request at Contact Us to Client Service inside 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we accept approved your asking, you will be sent a return class which needs to exist included with your return. Please ship your item(s) using local postal service within 14 days from receiving the render form.
iii. When we receive the returned package, the item(s) volition be inspected to ensure it is in the original condition and has the issues stated in the render request.
4. One time confirmed, the refund volition be credited dorsum to the original payment method within x-fifteen days (the processing fourth dimension depends on your payment method and banking company).
Delight note:
* Nosotros reserve the right to refuse the render if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return detail(s) that are lost or damaged, please keep the receipt with tracking data.
Counterfoil POLICY
All our items are fabricated-to-order, including standard size items. Once the tailoring process has begun, there volition exist Labor Costs and Fabric Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Abolish gild 24–72 hours after payment: 80% refund + shipping fee.
• Cancel social club 72-120 hours after payment: 50% refund + aircraft fee.
• Abolish order > 120 hours after payment: Refund of shipping fee but.
• Once your order is shipped, it cannot be cancelled."

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two. What is your return/exchange procedure?

You may demand to Contact U.s.a. to initiate the render process inside 14 days upon receiving your items. Our after-sales section volition handle the issue thereafter.

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3. Tin I return a standard-size apparel?

Yes, yous can render whatever standard size item inside 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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My Business relationship

one. How I can change my email accost?

Nosotros can change email accost for yous. Please Contact United states with your new email address. Nosotros volition change it within 24 hours.
If there is no order under your account, we propose you to register a new account on our website with your electronic mail address first and send u.s.a. an e-mail. Once getting your confirmation, nosotros will transfer the account data for you.
Delight click here to register your new business relationship.

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2. What should I exercise if I forget my password?

If yous've forgotten your countersign, delight click this link to reset your password. We'll then email you a link directly to your registered email address to reset your countersign.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Practise you accept a shop?

We are sorry but currently we practice not accept any concrete stores. Equally an e-commerce company, we just do business organization online. You tin can see the products on our website and place the order. We volition make the products for you in one case your social club is confirmed.
We completely understand that yous may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For nigh of adult dresses, we can make it with your measurements and the clothes will fit you well. Each of our dresses is totally made to order according to our pictures. Nosotros sincerely promise you could give united states of america a try.

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2. Why choose JJsHouse?

JJ'southward Firm is a global online retailer. Our innovative approach brings yous the best in formal clothing at affordable prices – and our in-firm designers take created a wide range of looks to have you dressed to print anywhere, someday. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for yous. We pride ourselves on being socially and environmentally conscious - our fabricated-to-society model means the fabric and other materials used don't become to waste matter. We work in close, fair partnership with our tailors.

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